Terms of service

Last updated 22 October 2026. For business customers only.

1. Who we are

Proof of Patch is a trading name of Noverquis Ltd (company no. 17521667, registered office 37 Longfellow Way, London SE1 5TB, United Kingdom). These terms govern every job you book with us.

2. Scope and authorisation

We only work on systems named in a written authorisation signed by someone entitled to grant access. You confirm you own those systems or have the owner's permission. Work outside that scope needs a new authorisation.

3. Price and payment

Prices are fixed per server, store or site as listed when you book, paid upfront by card. We are not VAT-registered, so no VAT is added. If, after reviewing access, we cannot carry out the booked job, we refund it in full.

4. How we work

We create a rollback point before changing anything, use staging where it exists, and use temporary credentials that you revoke when we finish. We record what we changed and when.

5. Rollback commitment

If something we changed stops working within 7 days of handover, tell us and we will roll back or fix it at no extra charge.

6. Evidence letter

The letter records the changes, times, checks and limits of the job. It is not a security certificate, a penetration test or a guarantee that a system cannot be compromised.

7. Your responsibilities

Keep current backups, tell us about anything unusual on the systems in scope, and make sure third parties (hosts, developers) agree to the work where needed.

8. Liability

Our total liability for any job is limited to the price paid for it. We are not liable for indirect or consequential loss, loss of profit or data, or for issues outside the authorised scope. Nothing limits liability that cannot be limited by law.

9. Confidentiality

We keep your information and your clients' information confidential, use it only to do the job, and delete access credentials when we finish. Subcontractors, if used, are bound by the same duties.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Questions: hello@proofofpatch.com